IDSI MARS, short for Monitoring and Response Service, is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.
Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our MARS Managed Service offering does not allow us to profit from your technology troubles in any way.
We’ve put our money where our mouth is with MARS! You see MARS isn’t just another computer industry acronym; it’s a culmination of an advanced set of tools that we’re deploying here at IDSI. At its foundation, MARS is based on our industry’s leading computer monitoring and management application.
Combined with a new Customer Relationship Management (CRM) system and some other high-tech tools that we’ve implemented, we bring more value to our clients than our competition could ever dream of. We continually invest in our infrastructure to facilitate the delivery of a comprehensive and proactive approach to managing the critical business needs of our clients.
This program is ideal for business owners who:
- Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems.
- Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
- Want to maximize the speed, availability, and performance of their network.
- Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network.
- Don’t have the time or staff to deal with computer network maintenance.